Legal
Privacy Policy
This Privacy Policy explains how Hill Visuals collects, uses, stores and protects personal information when you use this website, submit an enquiry, make a booking, access a client gallery or purchase digital content.
Last updated 2026-07-13
Who is responsible for your information?
Hill Visuals is responsible for the personal information described in this policy. Privacy and data-rights requests can be sent to support@hillvisuals.com.
Information we may collect
We may collect your name, email address, telephone number, organisation, event or booking details, messages, gallery access details, order and payment status, delivery details, communication history, and technical information required for security and website operation. We do not store complete payment-card details; payments are processed by Stripe.
How we receive information
Most information is provided directly by you when you complete a form, contact Hill Visuals, arrange a booking, access a gallery or make a purchase. Limited technical information may be collected automatically when the website is used.
How information is used
Information may be used to respond to enquiries, prepare quotations, manage bookings, provide photography or videography services, deliver galleries and purchased files, process and record payments, provide customer support, maintain security, meet legal and accounting duties, and improve the website and services.
Lawful bases
Depending on the situation, processing may be necessary to take steps at your request before entering a contract, to perform a contract, to comply with legal obligations, for legitimate business interests such as security and service administration, or because you have provided consent. Where consent is relied upon, it can be withdrawn at any time.
Who information may be shared with
Information may be shared with trusted service providers where necessary, including website hosting, cloud storage, email delivery, payment processing, accounting, security and gallery-delivery providers. Information is not sold. Providers are only given the information needed to perform their service.
How long information is kept
Information is kept only for as long as reasonably necessary for the purpose it was collected, including completing projects, maintaining client records, resolving disputes, protecting legal rights and meeting tax or accounting requirements. Different records may have different retention periods.
Security
Reasonable technical and organisational measures are used to protect personal information. No internet or storage system can be guaranteed completely secure, but access is restricted and services are selected with security in mind.
Your data-protection rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict your personal information, object to certain processing, request data portability, and withdraw consent. You may also complain to the Information Commissioner’s Office if you are unhappy with how your information is handled.
Contact
To exercise a right or ask a privacy question, email support@hillvisuals.com. Please provide enough information to identify the relevant record and request.